This is a guest post by Sundara Sukavanam, vice president of intelligent process automation at Cognizant.
Mahesh Shenoi, director of intelligent automation at Cognizant, was a key contributor to this article. Cognizant is a UiPath global business partner and a FORWARD III Diamond sponsor.
The automation journey isn’t linear. The flip side to the wide-reaching potential of Robotic Process Automation (RPA) is that scaling isn’t easy. Different organizations share recognizable patterns, but the path each organization takes is unique.
Unlike other new technologies and tools, organizations can’t rely on the dedicated effort of a small team to ‘raise’ their software robots. If automation is to transform an entire company, then everyone in that company needs to be involved – it takes a village.
In October, my colleague Ketan Ambani, assistant vice president (AVP) of Cognizant Digital Operations Intelligent Process Automation, and Ahmed Hussain, senior manager at one of our clients, Alliance Data, had the opportunity to present at
FORWARD III. The Las Vegas, Nevada conference was the largest gathering of RPA practitioners and experts in history. In their presentation, they explained why organizations need a village of experts, enthusiasts, and developers to accomplish digital transformation.
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